Maintenance & Support


P.O.Box 23113 ACU building, 4th Floor Sokoine road
Arusha

Email: info@welink.co.tz
Call Us: +255 (0) 769 588 103

Monday – Friday
08:00 AM – 06:00 PM

Contact Us

Hardware Maintenance

With guaranteed local parts, dedicated engineers, & best-in-class response times, we maximize your equipment’s operational life & keep your fleet running. From servers & storage through to network devices, we can develop a tailored approach to supporting your IT infrastructure.

Network Maintenance

Networks are constantly under pressure from on-going growth & high usage. Optimum performance requires proper monitoring in addition to security, redundancy & upgrades. With proactive maintenance, systems monitoring & superior service, you’ll have peace of mind that your network is online & running efficiently. We support all the brands you know & trust, such as HP, Dell, IBM, Juniper & Cisco. Benefit from a single point of contact across all your network devices.

Server Maintenance

In fast-changing IT environments, it’s common to employ a variety of vendors & assets in different locations. Welink provides expert local maintenance coverage for the server manufacturers you know & trust, with no end of supported service life. Welink enables you to take control of your hardware lifecycles and consolidate your support with a single point of accountability. Don’t risk the productivity and stability of your business. We can deliver a tailored approach to ensuring your server infrastructure never lets you down.

Storage Maintenance

Your equipment’s uptime is our number one priority. Customize your service requirements to ensure your data storage infrastructure is never compromised. Storage system failure can be devastating to your business operations. Preventive maintenance ensures issues are fixed before you run out of space or an issue becomes catastrophic. Don’t let monitoring & maintaining IT become your team’s full-time job – With Welink we can improve your storage efficiency & manage performance with unbeaten SLAs.

End of Service Support (EOSL)

Just because your vendor has earmarked a device for end-of-life (EOL) or end-of-service-life (EOSL), that doesn’t mean your business has to replace it. If it’s fit for use and fit for purpose. Don’t let someone else dictate when you need to pull the plug on your hardware. Welink delivers enhanced onsite support for your IT assets until you choose to decommission them.